Golden Casino Review

Vegas Technology Powered Golden Casino Review

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Quick Facts About Casino

Casino Golden Casino

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General Overview
Bonus Details
Casino Software Details
Customer Support Details

Software Provider Vegas Technology
Max Bonus $555
Bonus Match % 100%
Min Purchase $25
U.S. Accepted Yes Accepts all U.S. States

General Casino Overview

Golden Casino is owned and operated by the Golden Palace Gambling Group and was launched in 2006. It is licensed in Curacao. Golden Casino has a very comprehensive Privacy Policy, which lays out what information is collected from players and for what purpose. The casino does not divulge information to third parties. Golden Casino is also strong on security of sensitive customer information during transmission and storage. It has the needed physical, electronic, and managerial procedures in place and uses to safeguard and secure the information collected online. All transactions pass through Secure Socket Layer 3.0 technology to ensure data protection. The casino also has systems to prevent underage gambling. Golden Casino carries out financial transactions only in U.S. Dollars. Deposits are accepted in other currencies but are converted to U.S. Dollars at the prevailing bank rates.  The casino has few deposit options that are credit cards, wire transfers, Click2Pay, NETeller and Solid debit card.

The lobby of the Golden Casino highlights its Welcome Bonus very prominently. The slots tournaments are also highlighted. Golden Casino is one of the few casinos that hosts tournaments on a daily basis. The entries for the guaranteed prize tournaments range from $5 to $30 and the prizes range from $2,500 to $30,000. There are prize pool tournaments with buy-ins of $1.99 and $2.99 and also freerolls with prizes ranging from $100 to $500. The major casino functions can be accessed from the lobby.

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Casino Bonus Details

Golden Casino’s Welcome Bonus matches 100% of the first deposit of players subject to a maximum limit of $555. The wagering requirement is ten times the bonus and deposit. Players using preferred money wire transfer service to deposit funds receive a bonus of 15% subject to a maximum limit of $300. A minimum of $100 needs to be deposited to avail this bonus. Several times a week players are selected at random and given surprise bonuses. Golden Casino has a rewards points scheme that offers one comp point for every $10 wagered from the player’s bankroll or bonus. For every 100 comp points collected players get $1 as bonus.

The Crown Jewels VIP Program of Golden Casino is very popular. Depending on the amounts wagered players are given different VIP status from Zircon to Diamond. The benefits offered increase as the players move to a higher level. The Diamond level offers conversion of comp points at $1 for 70 points and reimbursement of 20% of losses incurred every Tuesday subject to a $5,000 limit.

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Casino Software Details

The Vegas Technology software is available in both Download and No Download versions. The No Download version can be played on Macintosh. The games can be played for free and with real money.

Golden Casino offers over 100 games that are classified as Table Games, Slot Games, Video Poker Games and Specialty Games. The Table Games include variants of Blackjack, Roulette and Casino Poker. They also include Baccarat and Craps. A progressive jackpot blackjack game is also available. Golden Casino has excellent Slots with bonus games, wild symbols, scatter symbols and jackpots. The games include 3-reel, 5-reel, 7-reel and progressive slots. Video Poker Games are available in single hand and multi hand versions, including a 10-hand Deuces Wild game. The Specialty Games feature unique games like Bingo Bucks and Dazzling Dice. A complete list of games is provided with screenshot previews. Rules of the games are also explained.

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Customer Support Details

Golden Casino has a minimal FAQs section that contains about a dozen questions. However it is unlikely this will satisfy all queries.

The customer support at Golden Casino consists of highly skilled service representatives who are available 24 hours a day and seven days a week. North American customers can contact customer support through a toll free phone or fax number. The applicable telephone numbers for other countries is provided in a drop down list. E-mail addresses have also been provided. A separate address has been provided for general customer support and a separate address for technical problems like installing the software or connecting to the online casino. Support through live chat is not on offer.

North America Toll-free 1-800-980-7818; Others Country Code-800-444-56789 E-mail - [email protected]; [email protected]

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Golden Casino

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