Jackpot City Online Casino Review

A comprehensive and objective review of Jackpot City Casino

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Quick Facts About Casino

Casino Jackpot City Online Casino

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General Overview
Bonus Details
Casino Software Details
Customer Support Details

Software Provider Microgaming
Max Bonus 100 Credits
Bonus Match % 100%
Min Purchase 10 or 20 credits depending on currency
U.S. Accepted Does Not Permit U.S. Players

General Casino Overview

Jackpot City Casino is owned and operated by Belle Rock Entertainment group and is licensed by the Government of Gibraltar. Its operations are audited for fairness by eCOGRA and their reports put up in the public domain every month. The casino was launched in 1998 and in ten years has become one of the best online casinos. Security is of utmost importance at Jackpot City Online Casino and all personal details are fully encrypted by the strictest 128-bit SSL encryption during storage and transmission. The casino also advocates Responsible Gambling and has policies and practices to prevent underage gambling and assist problem gambling.

Jackpot City Casino conducts financial transactions take place in a number of currencies that include U.S. Dollars, British Pounds, Euros, Swiss Francs and Canadian Dollars.  The banking options offered by Jackpot City Casino are major credit cards and most of the usual e-wallets such as Moneybookers, NETeller, Click2Pay, ClickandBuy, Entropay, EcoCard, Ukash, UseMyWallet and paysafecard. Withdrawals can also be made through checks. The casino provides comprehensive information in the Banking section.

The lobby of Jackpot City Casino avoids glitz and focuses on information and functionality. One of the best features of the lobby is that the tickers of the individual progressive games are displayed. Navigation through the casino has been made easier through the use of drop down menus and frames. Jackpot City Casino also offers a variety of slots tournaments, including Sit N Go and scheduled tournaments. There are freeroll tournaments as well.

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Casino Bonus Details

Jackpot City Casino offers a no deposit free spin sign up bonus. In this bonus players are given 500 free play credits to wager in 30 minutes. At the end of the stipulated 30 minutes winnings between 20 and 200 credits will get converted to real credits and the rest will lapse. If players do not win anything in the free play bonus then they can avail the normal deposit sign up bonus. This offers 100% of the player’s first deposit subject to a limit of 100 credits. A 20% bonus is offered tp players making their first deposit through Ukash. Jackpot City Casino offers weekly promotions in which 10 players get a specified number of free spin credits in specified slots games. Players who wager more than 400 credits in any casino game are entered on a 10K jackpot draw.

The regular players are rewarded through the Jackpot City Casino loyalty scheme in which players earn loyalty points on each real money wager. Different games provide different rates of earning loyalty points. The loyalty points can then be redeemed at the rate of 200 loyalty points for 1 credit.

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Casino Software Details

Jackpot City Casino runs on the Viper software, which is the latest offering from Microgaming. The software offers games in both the download and the flash no download formats. The Viper software provides excellent graphics without sacrificing game speed and this is very much evident at Jackpot City Casino. Two of the most powerful features of Viper are PlayCheck and CashCheck. PlayCheck enables players to view their complete gaming histories and CashCheck enables players to view their complete financial histories.

Jackpot City Casino offers more than 400 games. This is easily among the highest offered by any online casino. The table games focus on variations of blackjack and roulette, but include games like craps, baccarat and casino poker. The new Gold Series table games are extremely popular because of high-resolution graphics and innovative variations. The slots games include the reel and video slots. The new offering in this category is the MegaSpin slots that play many machines at the same time. The video poker games include the multi hand Power Poker games, which are a trademark of Microgaming. There are many progressive jackpot games on offer. Though most of these are in slots there are progressive games in other categories as well. The casino provides a complete list of games, games rules and free demos.

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Customer Support Details

The FAQs section at Jackpot City Casino has only two questions. At first this would seem absurd but it actually is not. Each functional section is complete with all the required information and therefore the FAQs section is not that much needed. 
Customer support can be accessed through live chat, e-mail and telephone round the clock. The e-mail support operates through an online form. The form can be sent directly to functional experts in accounts, deposits, withdrawals, promotions and others categories. Telephone numbers have been provided for players from 9 countries but these are not toll free numbers. The customer support service is quick, courteous and efficient.

United Kingdom 0 800 917 8547; Canada 1 800 768 1946; USA 1 800 890 3304; Germany 0-800-000-3369, Switzerland 0-800-001-720; Austria 0-800-005-078; France 0-800-907-837; Italy 0-800-870-065; Spain 0-900-994-520 E-mail – through online form.

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